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Resort Policies & Transportation

CHECK-IN & CHECK-OUT
Check-in begins at 3:00 p.m. If you arrive prior to 3:00 p.m., you may check your luggage with Guest Services and enjoy the peace and tranquility of the resort grounds until your hotel room becomes available. Standard check-out time begins at 12:00 noon. For all advance purchase reservations your deposit will be forfeited should you check out prior to your scheduled departure date.

REFRIGERATOR: All rooms are already equipped with small refrigerators.

AIRPORT TRANSPORTATION
Dolce Hayes Mansion provides airport transportation to and from San Jose Mineta Airport with advance reservations. To arrange for your airport pick up please call Guest Services at (408) 226-3200

 - $35 per person each way

CANCELLATION POLICY
All cancellations within 24 hours will be charged one night's room rate plus applicable tax. Should you make any changes to your reservation, please have your confirmation number prepared when calling. For all advanced purchases, a deposit for the entire stay plus tax is due at time of making your reservation. A credit card is required at the time of booking.

Check availability online or call our Reservations Department at (866) 981-3300